Terms of use

1. This agreement

By creating an account or using Meomo AI you accept these terms. If you do not accept them, do not use the app. If you are under 18, you need a parent or guardian to accept them on your behalf.

2. What Meomo AI is

Meomo AI takes study material you provide and generates a study plan from it: topics, flashcards, quiz questions and practice tests, plus an AI tutor you can ask about them. It also tracks your progress with streaks, XP, levels, leagues and achievements.

3. Your account

• One account per person. Keep your password to yourself; anything done from your account is treated as done by you.
• Give a real email address — it is how we reach you about your subscription and how you get back in if you are locked out.
• You can close your account at any time from Settings. See the help page.

4. What you upload

You keep every right you had in the material you upload. You grant us only the permission needed to run the service: to store your files, to send them to our AI provider so a plan can be generated, and to show you what comes back. That permission ends when you delete the material.

You must have the right to upload what you upload. Your own notes and photographs of your own work are always fine. Course material set by your institution is normally fine for your own private study. Uploading a pirated textbook is not, and neither is uploading anything unlawful.

5. What the AI produces, and its limits

Plans, cards, questions and tutor answers are generated by a language model. They can be wrong, and sometimes they are confidently wrong. Meomo AI is a study aid, not a source of truth: check anything that matters against your course material before you rely on it in an exam or in professional practice. Nothing the tutor says is medical, legal or financial advice.

You must not use Meomo AI to cheat. Using it to obtain answers during an examination, or in any way your institution forbids, is a breach of these terms as well as of their rules.

6. Fair use

Do not:

• resell, sublicense or share access to your subscription with other people;
• use the app to generate content that is illegal, harassing, or that infringes someone else's rights;
• attempt to extract the underlying prompts or models, or use the service to build a competing product;
• hammer the service with automated requests or otherwise try to break it for everyone else.

7. Subscriptions and payment

• Meomo AI is a paid subscription. The monthly and yearly plans include a 7-day free trial; the discounted student plan does not, which is part of why it costs less.
• Payment is taken by Apple or Google, not by us, under their terms as well as these.
• Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends.
• Cancel from your App Store or Play Store subscription settings. Cancelling stops the next charge; it does not shorten the period you have already paid for.
• Cancel during a free trial and you are not charged at all.
• Refunds are handled by Apple and Google under their own policies. We cannot issue a refund for a purchase we did not take.
• The student plan is offered in good faith. We may ask for proof of student status and may move an account to the standard rate if it cannot be shown.
• Prices can change. An increase never applies to a period you have already paid for, and we will tell you before it takes effect.

8. What stays ours

The app, its design, the mascot and the Meomo AI name are ours. These terms give you a personal, non-transferable licence to use the app, and nothing more.

9. Availability

We aim to keep Meomo AI running and improving, but we do not promise uninterrupted service. Features may change or be withdrawn. If we ever discontinue the service, we will give reasonable notice so you can export or delete what you have.

10. Liability

Meomo AI is provided as-is. To the fullest extent the law allows, we are not liable for indirect or consequential loss, and our total liability to you is limited to what you paid us in the twelve months before the claim.

Nothing here limits liability that cannot lawfully be limited, and if you are a consumer, your statutory rights are unaffected by anything in this document.

11. Ending the agreement

You can stop at any time by cancelling and deleting your account. We may suspend or close an account that breaches these terms, and where it is reasonable to do so we will tell you why first.

12. Changes

We may update these terms. Material changes are announced in the app before they take effect, and continuing to use Meomo AI after that is how you accept them.

13. Contact

support@meomoai.com. Our privacy policy forms part of these terms.