Meomo AI

Last updated 28 August 2026

Help

The things people write in about, answered here so you do not have to wait for a reply.

Talk to a person

Nothing here covering it? Write to us. We read everything and answer within two working days.

The address we reply to.
Your account email, your phone, and what you were doing when it went wrong saves a round trip.

Would rather use your own mail client? Write to support@meomoai.com.

Common questions

What can I actually upload?
PDF, DOCX, PPTX, XLSX and CSV files, images, photos taken in the app, and text pasted from your clipboard. A plan is built from what you give it, so a full set of slides gets you a better plan than one page of notes.
How long can a plan be?
Up to ten days. Meomo AI is built for the run-up to a specific exam rather than a whole semester, so it asks for the date and works backwards from it.
Does it just generate answers for me?
No. The material you upload is turned into cards and questions you have to answer yourself, and you are marked on what you got right on the first ask. Meoz explains, but it works through a problem step by step rather than handing over the finished thing.
Which languages does it work in?
The app itself is in eleven languages and follows your phone unless you tell it otherwise. Study content can be generated in any of those plus Chinese — you pick the language when you create a plan, and it is fixed for that plan after that.
What does it cost?
Every plan is the same product; the only difference is how you pay for it. Monthly and yearly both start with a 7-day free trial. The student rate skips the trial in exchange for the lower price.
Can I cancel?
Yes, from the App Store or Play Store subscription settings, at any point. Cancel during the trial and you are not charged.
Is my material used to train anything?
No. What you upload is used to build your plan and answer your questions, nothing else, and you can delete a plan and its files from inside the app.

A plan is stuck generating

Building a plan means reading everything you uploaded, so a long set of slides can take a few minutes. If a topic still says it is being built after that:

  1. Close the app fully and reopen it — generation continues server-side.
  2. Check you are on a connection that is actually working.
  3. If a topic reports that its exercises could not be generated, the material for it was probably too thin or unreadable. Adding a clearer scan or more pages usually fixes it.
  4. Still stuck? Email us the plan name and we will look at it.

I paid but the app still asks me to subscribe

Open the paywall and tap Restore purchases. That asks the store directly. If it finds nothing, check you are signed in to the same Apple or Google account that made the purchase — a subscription belongs to the store account, not to your Meomo AI account.

Cancelling your subscription

Cancelling is done at the store, because that is who charges you. It stops the next payment and leaves you with access until the end of the period you have paid for.

iPhone and iPad

  1. Open Settings and tap your name at the top.
  2. Tap Subscriptions.
  3. Tap Meomo AI, then Cancel Subscription.

Android

  1. Open the Play Store and tap your profile picture.
  2. Tap Payments & subscriptions, then Subscriptions.
  3. Tap Meomo AI, then Cancel subscription.

Cancelling a subscription does not delete your account or your data. If you want those gone as well, do the next bit too.

Deleting your account

You can delete your account from inside the app, and it is permanent — your plans, materials, notes, streak, XP and achievements go with it. There is no undo and no way for us to restore it afterwards.

  1. Open the Profile tab.
  2. Tap the settings icon, then scroll to Super Danger Zone.
  3. Tap Delete account and confirm twice — the second prompt is the point of no return.

Everything is removed within 30 days, as described in the privacy policy. If you cannot get into the app to do it, email support@meomoai.com from the address on the account and we will delete it for you.

Cancel your subscription first. Deleting your Meomo AI account does not cancel a subscription held by Apple or Google — only the store can do that, and it will keep billing until you tell it to stop.

Getting a copy of your data

Email support@meomoai.com from your account address and we will send you everything we hold, in a machine-readable format, within 30 days.

Coming soon

Meomo AI is not on the App Store or Google Play yet. Write to us and we will tell you the day it lands.

Email us